Keeping Your Health in Mind

At Caring Hands Mobile Health Service LLC, we are committed to protecting the privacy and security of your personal and health information. This Privacy Statement explains how we collect, use, and safeguard your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable privacy laws.

We collect health and personal information necessary to provide high-quality care and related services. This may include:

• Your name, address, phone number, and date of birth
• Health history, current conditions, medications, and treatment information
• Insurance and billing details
• Emergency contact information

We may use or share your health information for the following purposes:

• Treatment: To provide, coordinate, and manage your care.
• Payment: To bill and receive payment from you, your insurance company, or other payers.
• Healthcare Operations: To improve our services, ensure quality, and manage business operations.

We may also share information when required by law, such as for public health reporting, law enforcement purposes, or court orders.

You have the right to:

• Access and obtain a copy of your health records.
• Request corrections to your records if you believe there is an error.
• Request restrictions on certain uses or disclosures of your information.
• Receive a list of certain disclosures we have made.
• Request communications in a specific format or location.

Requests to exercise these rights must be made in writing to our Privacy Officer.

Caring Hands Mobile Health Service LLC is required by law to:

• Maintain the privacy and security of your protected health information.
• Notify you in the event of a breach involving your health information.
• Follow the terms of this privacy statement.
• Provide you with a copy of this notice upon request.

We use appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. Only authorized personnel are permitted to access your information as needed to perform their duties.

We may update this Privacy Statement periodically. Any changes will be posted at our office and on our website, and the updated effective date will be listed above.